Integrated Management Systems
Commitment to customer satisfaction
CBC has an Integrated Quality Management System to comply with NBR ISO 9001 (since 1994), Environmental Management in accordance with NBR ISO 14001 (since 2005) and Occupational Health and Safety Management in accordance with ISO 45001 (since 2020) and ASME (since 1989).
The CBC Integrated Quality Management is completely documented through:
- Quality Manuals,
- Environmental Management Plan,
- Occupational Health & Safety Management Plans,
- Procedures,
- Quality records and Instructions.
These systems were approved and certified by Lloyd’s Register Quality Assurance (LRQA).
Purpose, Vision, Mission and Values
Purpose, Vision, Mission and Values
BASIC PRINCIPLES
PURPOSE
Offer engineering solutions and excellence in manufacturing, maintenace and technical assistance in boilers and industrial equipment that add value to customers and society.
VISION
Expand our operations, with a commitment to efficiently managing environmental, social and governance impacts, working inclose cooperation with our customers, workers and stakeholders.
MISSION
Provide customized solutions, developing technologies that meet the demands of our customers and stakeholders, based on an understanding of their needs and expectations, maintaining the principles of transparency, integrity and fairness in our operations.
VALUES
- Safety and Health First: Prioritize the physical and mental health of our workers in all activities;
- Satisfy the Customer: Continuous commitment to meeting the expectations of our customers;
- Quality: Commitment to excellence in our products, processes and services;
- Compliance: Adherence to the standard of ethics, integrity and compliance with legal and statutory requirements in our operations;
- Protection of the Environment: Make sustainable decisions that are economically viable and protect the environment;
- Partnership and Cooperation: Cultivate the spirit of cooperation between CBC divisions, customers and stakeholders;
- Continuous Innovation: Constantly seek improvements for products, processes and services;
- Corporate Identity: Preserve and value our intellectual and material assets, ensuring the integrity of our company.
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Jundiaí, June 10th, 2024
____________________
Eiji Matsuo
President Director
Integrated Management Policy
Integrated Management Policy
Based on Purpose, Vision, Mission, Values and as part of company’s Global Estrategy, we establish as commitments regarding to Quality, Environment and Occupational Health and Safety Management Systems:
1. CUSTOMER, WORKERS AND STAKEHOLDERS
- Focus on increasing customer, workers and stakeholder satisfaction;
- Deepen knowledge about the business of our customers and stakeholders, working in advance of their needs and expectations;
- Educate, capacitate and aware workers and partners, promoting competence and development;
- Make the policy available to all stakeholders and to the public at anytime.
2. CONTEXT AND PURPOSE OF THE ORGANIZATION
- Strengthen our competitiveness in the market and ensure business success for CBC;
- Offer engineering solutions that add value to customers and society.
3. COMPLIANCE
- Comply with legal, regulatory and statutory requirements;
- Know and comply with internal regulations and procedures, in accordance with the company's Code of Conduct;
- Always act ethically.
4. CONTINUOUS IMPROVEMENT AND PERFORMANCE INCREASE
- Undertake actions to continually improve environmental protection activities by preventing or mitigating adverse environmental impacts;
- Strengthening our business with a commitment to efficiently managing environmental, social and governance impacts;
- Provide a structure capable of managing occupational health and safety (OHS) risks and opportunities that prevents work-related injuries and health problems and provides safe and healthy workplaces;
- Maintain an effective management system through the commitment, consultation and effective participation of workers and their representatives;
- Continuously improve processes, products and services by maximizing organizational knowledge and optimizing resources through lessons learned;
- Work preventively using the concepts of risk management and opportunities to mitigate non-conformities in products and services.
Jundiaí, June 10th, 2024
______________________
Eiji Matsuo
President Director
Certifications
Certifications
CBC is authorized by the AMERICAN SOCIETY OF MECHANICAL ENGINEERS, for the use of the symbol ASME, and the codes S, U and U2 in the manufacture of boilers and pressure vessels. As well as, THE NATIONAL BOARD OF BOILER & PRESSURE VESSEL INSPECTORS certificate of authorization for use of the symbol "R" in boiler and pressure vessel repairs.
Since 1955 CBC INDÚSTRIAS PESADAS S.A., has been contributing towards the growth and development of Brazil through the supply of high quality products.
ASME S
ASME U
ASME U2
ISO 9001
ISO 14001
ISO 45001
Scope of the Quality Management System
Scope of the Quality Management System
Applies to whole CBC, in activities associated with engineering, manufacturing, field assembly, support and technical assistance for boilers, pressure vessels, heat exchangers, reactors, process towers, tanks and other process equipment and for other industrial applications, including parts and components, being the processes managed according to all the requirements of NBR ISO 9001: 2015; in this way no exclusion is being claimed.
Outsourced processes that affect product compliance against requirements are controlled through:
- Evaluation and monitoring of suppliers;
- Verification and / or on-site supervision and / or Inspection of provided services, in the case of "Projects" by "Design and development verification"; in the case of "Industrialization" by designation of Supervisors and / or Inspectors and with the issuance of a "Technical Supply Specification"; and in the case of "Assembly" by designation of Supervision team to follow up on all phases of assembly and compliance with the established "Plans".
Environmental and Safety and Health Management System
Environmental and Safety and Health Management System
Applies to whole CBC, Site of Jundiaí, in activities associated with engineering, manufacturing, administration of field assembly, support areas such as: Human Resources, Maintenance, Information Technology Management, support and technical assistance for boilers, pressure vessels, heat exchangers, reactors, process towers, tanks and other process equipment and other industrial applications, including parts and components, being the management processes according to the requirements of ISO 14001: 2015 and OHSAS 18001: 2007.
Outsourced services and activities within CBC's site, which affect management systems, are controlled for meeting applicable legal requirements and others, including internal procedures. Other activities and services carried out outside Jundiaí site, by third parties, are under the influence of the organization.